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FACEBOOK DOWN: USERS REPORT ISSUES WITH MESSENGER AND INSTAGRAM DM’s- UPDATES

UPDATE:

Facebook, Instagram and Messenger services are returning after outages put the apps down for some users around the world, following similar incidents that affected billions last month.

It is not clear what the cause of the problem is at this stage.

After earlier acknowledging the problem on Twitter, Instagram has confirmed its services are back up and running.

“And we’re back! The issue’s been fixed, so if you were having trouble with DMs earlier you should be all good now,” Instagram’s social team posted.

And we’re back! The issue’s been fixed. So if you were having trouble with DM’s earlier, you should be all good now

Instagram social team

Messenger also posted an update, saying things were slowly improving.

We’re slowly but surely getting things back up and running,” they wrote.

“Thank you for bearing with us and we’re sorry for the wait.”

Updates won’t be provided via this blog. For latest updates click here

Facebook, Instagram and Messenger appear to be down for users around the world. This started at around 5:30AM AEST, Thursday, 4th Nov 2021.

The outage comes just weeks after a major outage for the company, which recently changed its name to Meta.

In October, all three apps stopped working for users, as well as the Meta-owned WhatsApp.

Thousands of outage reports were recorded by website health checker DownDetector, with users complaining of being unable to view, send or receive direct messages on Instagram.

Everything is working fine on Instagram and Facebook except their messaging services,” one user wrote, though other users said they were unable to post on either app.

More than 100 billion messages are sent across Facebook’s family of apps each day, so any outage can have a major impact on people’s ability to communicate with friends and family.

Last year, Facebook introduced an update that allowed Messenger users to send messages to Instagram users without needing to download the other app, and vice versa. While more convenient for some people, it also means that any outage impacting one messaging service will likely affect the other.

The Independent has reached out to Facebook for comment.

More to follow.

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